Strategic Planning Manager- International Aggregators Manager

DOMINO'S PIZZA SERVICES SINGAPORE PTE. LTD. · Singapore

On-site · Full-time · SGD 15000–16250 / month · Agg source: mycareersfuture

Job description

Job Summary

This role partners closely with International Markets, Business Teams, and cross-functional COEs to support effective aggregator strategies that drive commercial impact and operational excellence across channels including Carryout and 1P Delivery.

Responsibilities

Aggregator Strategy Consulting

Support international markets in defining, refining, and optimizing aggregator strategies to drive sales growth and reinforce Domino’s brand positioning
Provide hands-on support to priority markets to advance initiatives from opportunity assessment through execution
Advise markets on best practices for balancing aggregator growth with long-term business sustainability across owned and third-party channels
Identify risks, dependencies, and operational constraints related to aggregator initiatives and collaborate cross-functionally to resolve them
Support test-and-learn initiatives to improve conversion rates, customer satisfaction, and overall aggregator performance
Knowledge Development and Deployment

Capture, organize, and evolve Domino’s international perspective on third-party aggregators through market learnings and best practices
Develop and maintain scalable frameworks, playbooks, tools, and guidance to enable consistent and effective execution across aggregator platforms
Prepare materials and facilitate structured knowledge-sharing forums to accelerate learning and adoption across DPI and International Markets, including Aggregator Forum content and follow-ups
Collaborate cross-functionally to communicate and roll out aggregator products, features, and initiatives
Provide guidance to markets on platform execution standards and customer experience expectations across aggregator platforms
Cross-Functional Collaboration

Partner with DPI Business Teams, Digital teams, and other COEs to align aggregator priorities with business and commercial objectives
Build and maintain effective working relationships with stakeholders in International Markets to ensure follow-through on priorities, timelines, and deliverables
Monitor aggregator platform capabilities, industry trends, and competitive dynamics to inform recommendations and support market needs
Drive continuous improvement of shared tools, processes, and ways of working across the Aggregators COE
Required competencies and certifications

Bachelor’s degree in Business, Marketing, Engineering, or related field
Ability to travel internationally (approximately 15–20%)
Preferred competencies and qualifications

5+ years of experience in digital, eCommerce, consulting, aggregator strategy, or related fields; QSR, franchisor, or multi-market experience preferred
Familiarity with third-party aggregator platforms, digital customer journeys, and commercial execution principles
Ability to use analytics and insights to inform recommendations and support performance improvement
Strong planning and organizational skills to manage multiple priorities and workstreams with attention to detail
Strong written and verbal communication skills to work effectively across functions, cultures, and markets
Self-starter with strong ownership, sound judgment, and comfort working in a fast-paced, collaborative environment
International experience and second-language proficiency

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