Finance and Operations Executive

Job description

Job description:

Role Overview:

We are seeking a dedicated Finance & Operations Executive to manage core financial operations and day-to-day office functions within the headquarters of our growing regional business.

As a Corporate Services Provider of 14 years history, with a strong footprint in Singapore and the Southeast Asian region for Accounting, Corporate Secretariat and Immigration services, we are launching the next stage of our growth with proprietary AI systems. This role is central to maintaining strong client relationships through effective credit management, ensuring timely collections, and driving revenue continuity. The role will work closely with the Sales Support Executive, leading credit control in the company with DSR as a key performance metric, proactively contacting overdue clients and establishing mutually realistic payment plans. For auto-renewing services and Key Accounts, the role will play an important role in ensuring that customers receive the best service experience.

The executive will also oversee office operations—managing access, coordinating vendor services such as cleaning and aircon, handling landlord communications, and organizing client mail. This position is vital to both financial stability and operational efficiency, offering a unique blend of financial oversight and hands-on administrative excellence in a dynamic, client-driven environment. You will enjoy working in a close-knit team and be part of an exciting growth stage of a dynamic company.

Responsibilities

Manage credit control and monitor DSR as a key performance metric
Proactively contact overdue clients and establish payment plans
Generate a fortnightly Accounts Receivables listing to track receivables, ensuring transparency and accountability
Conduct service surveys 90 days before auto-renewal dates, evaluating customer needs and confirming continuation
Facilitate scoping calls for Key Accounts ahead of annual renewals to assess service demand.
Ensure all services within the company database which have already received payments are correctly assigned to the appropriate corporate advisory or accounting teams
in the company database
Manage office operations including door access, pantry supplies, and services vendor coordination
Sort and organize client mail for Virtual Address customers
Handle other Office Operations matters such as backup.
Requirements

Proven experience in financial operations or accounts receivable
Strong organizational and communication skills
Ability to manage multiple priorities and deadlines
Attention to detail and accuracy in data entry and reporting
Please send through your updated CV if you are keen to be part of this journey.

The successful candidate will act as the central point of coordination for office administration, finance support and vendor management.

The ideal candidate is hands-on, detail-oriented, resourceful, and comfortable working independently in a fast-growing technology company.

We are a growing firm. We want someone who takes ownership of the numbers and wants to see the company succeed because their success is tied directly to it.

Work Location: In person