professional

Job description

Job Summary

Lead and manage sales operations by setting strategic goals, organizing resources, recruiting and developing talent, and driving team performance to achieve company objectives.

Responsibilities

Set clear, strategic sales goals aligned with the company’s vision and translate them into actionable objectives for the team
Allocate financial, material, and human resources effectively to implement sales plans and define clear roles within the team
Recruit, hire, train, and develop employees to build a skilled sales workforce capable of meeting targets
Guide, motivate, and inspire team members by setting a positive example and fostering a collaborative work culture
Monitor individual and team performance against standards, take corrective actions, and provide constructive feedback for continuous improvement
Manage talent acquisition and oversee onboarding to ensure new hires integrate successfully into the company culture
Conduct regular performance reviews and provide recognition to support employee growth and engagement
Mentor and coach team members to develop skills, overcome challenges, and advance their careers
Mediate and resolve conflicts between team members to maintain a positive and productive work environment
Create and sustain a motivating work culture through incentives, rewards, and employee recognition programs
Develop and manage employee work schedules and approve leave requests to ensure adequate staffing
Complete and process administrative paperwork related to hiring, budget tracking, and performance management
Develop and oversee departmental budgets, tracking daily expenses to maintain financial control
Other Information

Full-time position with flexible working hours
May require work on public holidays, Sundays, or after 5pm as needed